General info

Office hours

Mon/Wed/Thurs: 8:00 a.m. – 5:00 p.m.

Tuesdays: 7:00 a.m. – 4:00 p.m.

Fri – Sun: Closed

Our office will be closed on major holidays. However, in the event of a true medical emergency, please call 911. Emergency calls received after 8:00 p.m. at our office will be answered the following day after 8:00 a.m.

Inclement weather

For the safety of our patients and our team, our office may be closed if the local school districts announce closings. Please check with our office if you are not sure.

Appointment policy

Our office strives to be convenient and fair to all of our patients, which is why we have carefully crafted our scheduling policies with everyone in mind. All visits, including short emergencies, must be scheduled in advance. If you have an emergency requiring immediate attention, please call right away, as we have set appointment times during the day for this purpose only.

It is our goal to see you, on time, for your appointment. Time is scheduled to complete the necessary procedure, give information about the treatment and answer any questions you may have. In order for us to maintain a schedule that runs in a timely manner, we request that patients arrive on time to avoid delays as the day progresses. Your cooperation and consideration with appointments is greatly appreciated by our office and the patients that are seen after your appointment

Many of our patients have school and/or work during the day, and we are sensitive to their needs for afternoon appointments. Due to the demand for these time slots, late afternoon appointments are reserved for shorter adjustment appointments, so that as many patients can be seen in the afternoons as possible.

Longer appointments, such as initial banding, de-banding, and emergency or repair appointments, will be scheduled during the day. Also, missed or canceled appointments will often need to be scheduled during the day, since our afternoon appointments are often filled weeks in advance.

Cancellations

Your scheduled appointment time has been reserved specifically for you. We appreciate 24-hour notice if you need to cancel your appointment in order to accommodate another patient. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.